Privacy policy
Privacy Policy
Last Updated: July 2026
Your privacy is important to us. This Privacy Policy explains how Spinevo collects, uses, stores, and protects your personal information.
Our Commitment
At Spinevo, we value your privacy and are committed to protecting your personal information. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you visit our website, place an order, or contact us:
- ✔ Full Name
- ✔ Email Address
- ✔ Shipping Address
- ✔ Billing Address
- ✔ Phone Number
- ✔ Payment Information (processed securely by payment providers)
- ✔ IP Address
- ✔ Browser & Device Information
- ✔ Order History
- ✔ Customer Support Communications
Note: Spinevo does not store your complete credit or debit card information.
How We Use Your Information
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Respond to customer inquiries
- Send promotional emails (only if you have opted in)
🍪 Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
- Remember your preferences
- Keep your shopping cart active
- Analyze website traffic
- Improve website performance
- Personalize your shopping experience
🔒 Data Security
We use administrative, technical, and physical safeguards to help protect your personal information.
Although no internet transmission is completely secure, we continuously apply industry-standard security practices.
Third-Party Services
To operate our business, we work with trusted third-party providers, including:
- Shopify
- Secure Payment Providers
- Shipping Partners
- Analytics Providers
- Marketing Service Providers
These providers receive only the information necessary to perform their services. We do not sell your personal information.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw marketing consent
- Request a copy of your stored information
To exercise these rights, please contact our customer support team.
📧 Marketing Communications
If you subscribe to our newsletter, you may receive product updates, promotions, and special offers.
You can unsubscribe at any time using the unsubscribe link included in every marketing email.
👶 Children's Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page together with the updated revision date.
Questions About Your Privacy?
If you have any questions regarding this Privacy Policy or how we handle your personal information, our support team will be happy to assist you.
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