Shipping Policy

At Spinevo, we are committed to delivering your order as quickly and safely as possible. We work with trusted shipping partners to ensure a reliable shopping experience for customers worldwide.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 7–15 business days

  • United Kingdom: 6–12 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • Other International Destinations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or local courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer Free Worldwide Shipping during promotional events.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment throughout the delivery process.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Spinevo is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost during transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: support@spinevo.net

We are always happy to assist you.